Alan G. Robinson is professor of operations and information management at the Isenberg School of Management at the University of Massachusetts Amherst. Robinson has advised more than 300 companies in twenty-five countries, including the Federal Reserve Bank, General Electric, Kraft, the government of Singapore, IKEA, the US Navy, the Washington Post, and Heineken.
Dean M. Schroeder is the Herbert and Agnes Schulz Professor of Management at Valparaiso University and has taught at the University of Massachusetts, St. Petersburg Technical University in Russia, and ALBA in Greece.
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